The FRRAG hotline number is 1300 105 647 or alternatively email firstname.lastname@example.org
The hotline enables operators to access specific information on alternative routes they can use. They can apply for heavy vehicle emergency permits that cannot be provided through normal processes in affected areas, or when special access is required in cases of emergency or great need.
TMR and QPS advise operators to monitor changing road conditions in the Conditions of Operation Database at https://www.service.transport.qld.gov.au/ExcessMassExternal/PublicConditionReport.jsp and the QLD Traffic website at https://qldtraffic.qld.gov.au/
For more information please read the FFRAG info bulletin - 1 Feb 2019 (PDF, 135KB).